1. General Delivery Information

At Elegarten.com, we strive to provide a seamless shopping experience with free shipping on all orders. Delivery times can vary based on the manufacturer and specific product characteristics such as size, weight, and custom features. Below is a detailed overview of our shipping policy.

2. Delivery Timeframes

Standard Products: Most standard products are processed and shipped within 1-3 business days. Once shipped, delivery typically takes between 3-10 business days, depending on your location within Europe.

Custom or Special Orders: Products that are larger, heavier, or have special features (such as custom colors or unique configurations) may require additional processing time. These orders may take an extra 5-10 business days for delivery.

3. Order Processing

Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

Order Confirmation: You will receive an order confirmation email once your order has been placed. This email will contain your order details and an estimated shipping time.

4. Shipping Costs

Free Shipping: All orders at Elegarten.com come with free shipping, regardless of the order size or value.

5. Custom and Duty Fees

Europe Only: We ship exclusively within Europe, and there are no customs duties, taxes, or fees for our customers.